Sentlio Privacy Policy
Last Updated: 23.07.2025
1. Introduction
Welcome to Sentlio. We respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy describes:
- What information Sentlio collects and why
- How that information is used
- How we protect it
- Your rights and choices
Sentlio is built with enterprise-grade privacy at its core. Our goal is to provide real-time AI assistance without compromising confidentiality or trust.
2. What Sentlio Is and How It Works
Sentlio is a native desktop application (macOS + Windows) that offers:
- Live transcription and AI answers during meetings
- Contextual screen analysis to assist with on-screen software, documents, or code
- Real-time summaries and documentation post-call
⚠️ All of this is done without storing, recording, or permanently capturing user content unless explicitly enabled.
3. What Data We Collect
3.1 Audio Input
- Sentlio temporarily listens to your device microphone(s) only when activated
- Audio is streamed into memory for real-time AI processing
- No audio is recorded, saved, or stored on disk or cloud by default
You can disable mic access anytime in system settings.
3.2 Screen Content
- Sentlio reads active application windows (e.g., browser, Excel, IDE) to extract on-screen context
- This data helps generate relevant, helpful suggestions
- No screenshots or video recordings are taken or stored
You may opt to disable screen analysis at any time.
3.3 Keyboard Input
- If you interact with Sentlio via keyboard, we may process questions or prompts
- We do not keylog, track, or collect data typed outside Sentlio’s interface
3.4 Session Metadata
- Anonymous logs of:
- Timestamp of activation
- Duration of app usage
- App version & OS info
- These help improve app performance and troubleshoot issues
4. What We NEVER Collect or Store
- ❌ No audio or video recordings
- ❌ No screen captures or screengrabs
- ❌ No data from applications unless explicitly accessed via permissions
- ❌ No call participants’ information
- ❌ No private folders, clipboard, or background processes
- ❌ No user identity or company data unless shared in billing or support
5. How We Use Your Data
Data is used in real-time for:
- Generating helpful answers during meetings
- Assisting with screen-based queries
- Creating summaries or notes during or after conversations
🧠 Any processing beyond local device (e.g., GPT-4 calls) uses end-to-end encrypted API channels, with no storage on Sentlio servers.
6. Where Data Is Processed
- On-device processing preferred for:
- Speech-to-text
- Visual element extraction
- Some AI models may run via secure, GDPR-compliant cloud infrastructure (e.g., OpenAI, Anthropic)
🛡️ We do not store any of your content. If external APIs are used, they are stateless and ephemeral.
7. Your Controls & Choices
- 🔴 Start/Pause Listening: Toggle in one click
- 🔒 Limit access: Disable mic/screen permissions from OS
- 🧹 Clear session memory: Sentlio automatically discards data after each session
- 🧑💼 Admin-level control: Enterprise clients can enforce data residency & retention rules
8. Enterprise Trust & Compliance
We are actively working toward or already aligned with:
Standard Status
GDPR Fully compliant
CCPA. Fully compliant
SOC 2 Fully compliant - In progress (audited infra)
ISO 27001 Planned (2025 Q4)
HIPAA Not intended for medical use
Data Residency Custom on-prem or VPC options for enterprise
9. Third-Party Services
Sentlio may connect to:
- OpenAI (for natural language responses)
- Stripe or Paddle (for payments)
These services are:
- GDPR/CCPA compliant
- Used with encrypted requests
- Not given access to personal or content data
10. Children’s Privacy
Sentlio is not designed for users under the age of 16. We do not knowingly collect or process data from minors.
11. Changes to This Policy
We may update this policy periodically. All changes will be communicated via in-app notice or email (for subscribers). Continued use after changes indicates agreement.
12. Contact Us
For privacy-related requests, reach us at:
📧 privacy@sentlio.com
📍 Sentlio Inc
444 Alaska Ave, Torrance California USA 90503